Invisible Barriers: Unveiling the Challenges Faced by Deaf Commuters in Train Stations

Navigating train stations is particularly challenging for Deaf people due to the heavy reliance on auditory announcements. This whitepaper explores these obstacles and emphasises the need for enhanced accessibility and inclusivity in public transportation.

Key Highlights:

• Real Experiences: Discover firsthand accounts from Deaf commuters about their struggles with missed updates and the impact on their travel experience.
• Survey Findings: Gain insights from surveys conducted with 71 Deaf individuals, shedding light on the critical need for British Sign Language (BSL) information in train stations‍
• Actionable Solutions: Learn about practical steps transportation authorities can take to improve accessibility, including better signage, real-time visual updates, and Deaf awareness training for staff.

Empathy and action are essential. By understanding the challenges faced by Deaf commuters, we can work together to create a more inclusive and equitable transportation system. Join us in advocating for a transportation system that meets the needs of all passengers. Download the whitepaper to learn more and take part in creating a more inclusive future for public transportation.